Mac & Cheese

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Tower and Scottish flagTeam MOMO headed north last week for our first tour of Scotland. Transport delays meant we rushed across Glasgow just in time to visit Celcis. We were excited to tell them about MOMO apps and that we have our first local authority, Perth and Kinross going live in Scotland next month. Having worked in Scotland previously Celcis stood out as a key organisation that we should speak to knowing the important role they play in ensuring participation for looked after children in Scotland is a priority.

We knew we had a full-on week ahead so had a big bowl of mac and cheese to keep us going that evening. It’s a MOMO favourite. One of the team even had it on our Christmas night out!

Mac & Cheese & NatalieHaving left spring-like weather back home our umbrellas were immediately blown inside out crossing the Tradeston bridge on the way to our accommodation.  We could be seen laughing hysterically at this in the sideways rain!

After a quick early run along the Clyde, and seeing the People’s Palace (one of my favourite places in Glasgow) we headed over to speak to the lovely people in Inverclyde Council to show them the MOMO apps. We heard some great views and everyone was keen to get ‘hands on’ and have a play.

Quarriers villageAs we had a little bit of downtime we went to meet a friend just down the road at Quarriers village. This was Natalie’s first time in the village, which is an amazing place full of history. We enjoyed hearing all about the great work carried out there these days too.  We went to their little restaurant and guess what we had to eat…yep mac and cheese! That night we were privileged to be taken on a tour in and around Stirling and saw the castle and the amazing Kelpies which we both absolutely loved.

Another day and a quick run along the Forth in Stirling where we caught a glimpse of the Wallace Monument before heading off to meet a great group of managers in Stirling Council who gave us lots of brilliant feedback.

Time was tight between meetings that day and summer had arrived. It would have been quite the picture if you had spotted the two of us running full pelt through Stirling dragging our cases to get to the station and across to Dundee. Arriving cool calm and collected both Angus and Dundee Council warmly welcomed us for a joint meeting and loved our presentation. There were excellent questions and debates. We heard some great ideas about how to ‘tartanise’ One and Express apps without losing what they are about.

Dundee WaterfrontHaving a few minutes to spare before our train we took a walk along the impressive waterfront development and took our shoes off for a while. This was the day we clocked up 22,000 steps before getting to our interesting Airbnb in Edinburgh. We weren’t sure whether it was an art installation or a cleaning oversight but there was a half-eaten biscuit on top of the TV. Who only eats half a biscuit? That evening, around the corner we found a great little restaurant and actually did not eat mac and cheese.

Our final day and summer had well and truly arrived. Having walked through the beautiful Meadows in Edinburgh we met with two lovely members of the Children and Young People’s Commissioner’s office to show them our apps. In return we were treated to some Tunnocks Tea Cakes which we loved. A real memory from my childhood north of the border.

Tunnocks tea cakesAs we had literally 30 minutes in our schedule we dashed round the corner from Waverley, past the piper, to catch up with the guys in Edinburgh Council and meet our new MOMO lead there. We were on the move again, enjoying our bus picnic, to Midlothian Council. Once again, we had a great meeting in the loveliest office we’ve seen set in an amazingly pretty garden to conclude our first tour of Scotland.

Tired out we headed back down the country reflecting back on what we’d learned. Every single person we met was totally engaged and embraced the fact that children and young people live in a digital world. Another key theme was that our apps fit beautifully with SHANARI and GIRFEC and we got a great sense that people in Scotland are totally committed to ensuring the child’s voice is heard.

48 people were immersed in MOMO over the four days and without exception they were willing to share their knowledge and ideas on how the apps would work so well to help children’s voices be heard loud and clear at all times.

Bag pipes and playerNatalie and I had a wonderful time and not a single regret about eating mac and cheese twice in less than 24 hours. We will be back Scotland. I learned that the word gets around really quickly north of the border and on the train home I received two requests from other organisations for us to speak to them.

So, part two of the Scottish tour will commence on the 8 August after you’ve enjoyed your long summer break. We look forward to this greatly.

We will be the ones dragging the wheelie cases, probably laughing and definitely seeking out the best mac and cheese in town. Look out for us!

Kia Ora to Mind of my own

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Ministry for vulnerable children

Introducing Oranga Tamariki

We are delighted to be working with the newly formed Oranga Tamariki – the Ministry that provides care and protection and youth justice services to children and young people in New Zealand. Their name means ‘health and wellbeing of children’ in Maori and the organisation came into being on the 1 April 2017.

One of the founding principles of Oranga Tamariki is that tamariki’s (children’s) views should be central to decision-making and that the best interests of children and young people are acted upon. This is where Mind of my own/MOMO comes in.

The New Zealand trial

After travelling 12,500 miles we received a traditional warm New Zealand welcome to kick off a trial of the One and Express apps in two social work teams. The trial is set within Oranga Tamariki in Auckland, with one team in Otahuhu and the other in Grey Lynn.

Over the next eight weeks the UK team will be working closely with our link people from Oranga Tamariki to ensure a full implementation. Individual workers will be supported by weekly catch-up calls with a UK team member.

Young people more involved

At the end of the trial we aim to provide evidence that Mind of my own has enabled the voice of children and young people to be heard and their views acted upon.

Kia ora is a traditional Maori greeting

National plant

New Zealand


How social workers use MOMO: A video tutorial from Havering

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It’s no secret that Havering Children’s Services are one of the most successful organisations using MOMO. In fact, in the last 8 months alone they have received over 290 statements from children and young people.

We spoke with Aloisia Masundire, a social worker in Havering. She tells us how she uses MOMO with children and young people to help empower them to be more involved in their care planning.

MOMO arrives in Scotland (and it’s GIRFEC ready)

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Map of ScotlandPerth & Kinross Children’s Services have just become the first Scottish service to join MOMO. They will be using MOMO with their children and young people to help them express their views and to support their GIRFEC led approach to service provision.

MOMO supports every aspect of GIRFEC. The two combine brilliantly. But before we get into explaining how, we should probably, for non-Scottish folk, answer this question first…

What is GIRFEC?

GIRFEC stands for ‘Getting It Right For Every Child‘ and is the Scottish approach to supporting the wellbeing of its children and young people.

When children and families need support it tries to make sure that services offer the right help, in the right way and at the right time. At the heart of the approach is a commitment to putting the rights and wellbeing of children and young people at the heart of the services they receive.

Here’s how MOMO supports the GIRFEC approach, by turning its principles into everyday actions.

The child-focused principle

GIRFEC is child-focused. It ensures the child or young person – and their family – is at the centre of decision-making and the support they receive.

MOMO supports this principle by helping children structure and communicate their views, wishes and feelings during decision making events and situations. It propels those views, expressed in each child’s own words, into the centre of the decision-making process. When workers use MOMO they can be more confident that they are focusing enough on the child’s views.

The wellbeing principle

GIRFEC is based on an understanding of the wellbeing of a child. It looks at their overall wellbeing – how safe, healthy, achieving, nurtured, active, respected, responsible and included they are – so that the right support can be offered at the right time.

MOMO supports this by helping each child express what they feel best supports their wellbeing, in the words that make sense to them. Its app-based scenarios do this across a whole range of areas from emotional health to physical health to their education. It even helps children consider and express what they’d like to change about the support they are getting.

Early action principle

GIRFEC is based on tackling needs early. It aims to ensure a child’s needs are identified as soon as possible, so as to avoid bigger concerns or problems developing later on.

Once a child has a MOMO One account they can express their needs and, in particular, any problems, anytime they need to. That’s 24/7. It gives them a way to raise issues and ask for help before problems get worse. When workers use MOMO during needs assessments they get a better insight into how life is like for each child.

Joined up working principle

GIRFEC requires joined-up working. It is about children, young people, parents, and the services they need working together in a coordinated way to meet their specific needs and improve their wellbeing.

MOMO supports this by delivering the child’s views, verbatim, to their workers. It increases the flow of information from the child to the worker, creating a written record that can be shared as needed. This in turn enables smoother coordination of their support.

For all children principle

GIRFEC is for all children and young people because it is impossible to predict if or when they might need extra support.

MOMO supports this by being non-dependent on a child having a particular status or social care label. It has both specific and universal elements and is accessible via phone, tablet or laptop. This means it can be used by all children who have capacity to manage their own account.


For children and young people

Using the GIRFEC principles and MOMO together means that children and young people will:

  • Better understand what is happening and why
  • Have been listened to more carefully and that their wishes will have been better understood
  • Feel more involved in discussions and decisions that affect them
  • Experience a more straightforward and co-ordinated response from the people working with them

For workers

When workers use MOMO and GIRFEC together it:

  • Makes it easier to understand each child’s unique needs and put them at the centre of their work – because of the way MOMO captures each child’s views in their own words.
  • Brings a clear and structured process to face to face meetings between child and worker, while also giving the child a tool they can use when the worker isn’t there
  • Gives them deeper and more insight generating information about the child’s problems and difficulties, so they can identify needs earlier and assess them more accurately
  • Gives them more insights into the particular things that support a child’s wellbeing, as expressed by them, and the conditions or support required to help them reach their full potential

If you work in Scotland

Try MOMO out. Have a go on the demo yourself as if you were a teenager, or ask some of your young people to try the real version. Then use it to guide your conversation together.

If you’d like a hand with this let us know here.

Do you know what MOMO One and Worker Accounts can now do for you?

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MOMO began as a self-advocacy app for children in care.

But it’s grown and changed.

Young people and workers have been using it in different ways to what we expected.

This is great because it means its fitting into young people’s lives and your social work practice in ways that suit you and them best.

We’ve watched you and your young people being smart and creative about how you use MOMO. We’ve watched you co-use it side by side, across the room and solo. We’ve learnt and understood how it works best for you when you’re together and when you’re not.

Your actions have guided MOMO’s development.

Social work practice tool

MOMO is now a social work practice tool, aswell as still being a self-advocacy app for young people.

It’s being used to make it easier for children to express their views in lots of different situations. Here’s how workers are using it to evidence those views.

  • Before Child Protection Conferences – to help children talk about things that are difficult and to gather the child’s views pre-conference
  • During assessments, visits and before child in need reviews – to help children manage worker visits and create a stronger record of the child’s wishes and feelings throughout their journey
  • When children want to share good news – anytime that they want to let their worker know they did well at something, or when they have found something helpful to their lives

Of course, MOMO’s still being used for looked after reviews, PEPs, and foster care reviews aswell as to ask for a change or to raise a problem. It can now do these and much more.

Worker Accounts

Workers are also using special Worker Accounts anytime a child is too young for their own account or it suits the child or situation better to not sign them up to their own account.

Worker accounts are being particularly well used with younger children, particularly those who are not looked after.

Have you got your worker account yet? (demo available if your organisation isn’t yet using MOMO)

And have you checked out all the different ways MOMO can help you and your young people? Have a look at this…

A New Year and a new way for children and workers to MOMO

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Picture of worker and children in Havering using MOMO Express

A Havering worker and young child using MOMO Express


We hope you had a happy New Year and are ready for 2017!

There’s some exciting changes to MOMO products and the website. Things look a little different but the changes are designed to make MOMO apps easier for you to use and get help with.

The original MOMO app is now ‘MOMO One’

You probably already know this but just in case, the original MOMO app is now called MOMO One.

Worker Accounts are now ‘MOMO for Workers’

If you work for an organisation that has joined MOMO you can now sign up and log into your own MOMO for Workers account at This will give you access to MOMO One and MOMO Express (if applicable)  to use with your children and young people.

Bookmark on your computer and on your tablet or phone (add it to the home screen).

If you try to log in to your worker account through MOMO One it will guide you to MOMO for Workers.

When you’re logged in to MOMO for Workers you will be given the option to create profiles for children you work with who may not be able or want to have their own MOMO One account. When you see that child you can use their profile to start a co-use session of MOMO One or MOMO Express.

In summary: 
– access your worker account through MOMO for Workers in your browser at
– it gives you access to using One and Express (if applicable)
– children and young people can still access their MOMO One young people accounts on the android, iOS or web apps.

Talking about MOMO Express…

MOMO Express is live

Our new app for young people with a learning disability and younger children is live. For now, its a web app only which means you use it in your web browser.

Twelve local authorities have already signed up and eight of them are now live on Express:
– Havering
– Southern Trust
– Buckinghamshire
– Torbay
– Devon
– Sunderland
– Wolverhampton
– Bournemouth

If you’re in one of these areas then use Express to gather the views of any of your younger children or those with learning disabilities. Download your free guide to using MOMO Express here.

You can access MOMO Express through your MOMO for Workers account.

New year, new accessible app

You got that right – after months of research, prototyping and testing we are all set to launch MOMO Express.

MOMO Express is a delightful, accessible and co-designed app for children and young people with learning disabilities or younger children to co-use with a trusted worker.

It’s a simple to use app, which asks the young person to complete sentences about themselves. Using minimal text and expressive pictures it helps them communicate their preferences in a range of situations. The app uses ‘topics’ that can be used to inform a range of health, education and social care plans – including EHC assessments.

To help explain the app content, we commissioned established illustrator Tim Bradford. Check out some of the illustrations below:

Express illustrations

MOMO Express has been created with the support of young people and workers in Cornwall, South Tyneside, Havering and Buckinghamshire and launches in early January 2017 (thank you everyone!)

If this has got you feeling excited, then request a MOMO Express info pack here now.

Manjul Rathee, Service Designer at MOMO

Devon Children in Care Council release MOMO video

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Devon Children’s Services have been leading the way nationally in use of MOMO for informal and formal complaints. Here’s a video their Children in Care Council just released explaining what they want their young people to do when they aren’t happy with their care. Voice-overs by Devon young people.


You can see the rest of Devon’s new videos here.

MOMO is recruiting. Are you our new Operations Manager?

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Are you an experienced Operations Manager looking for a new challenge? Do you want to work for a multi-award winning social tech company and make a positive impact on society?

Come and join MOMO, a growing business in the tech for social good sector. We have taken our app for young people and children’s services from MVP to a sustainable business and we’re continuing to grow. Now we need to increase capacity further and ensure MOMO continues to achieve social impact, meet customer expectations and expand its commercial base.

You will be looking to join a young ambitious company where you can use your initiative, develop your skills and be part of a high performing team.


Job Title: Operations Manager

Contract: Permanent

Based in: Flexible (UK only)

Hours: Full time

Salary: £45k

Key responsibilities

Oversee day to day management of MOMO’s business operations

Hold operational responsibility for growth

Transform strategic plans into operational deliverables

Lead and inspire the MOMO team to build increased customer and end user success, maximising social impact and commercial opportunities

Closing date

5pm, Sunday, November 20th 2016

We will be holding interviews in London on December 6th 2016


Download full application details here.