Kia Ora to Mind of my own

Tags: , , ,


Ministry for vulnerable children

Introducing Oranga Tamariki

We are delighted to be working with the newly formed Oranga Tamariki – the Ministry that provides care and protection and youth justice services to children and young people in New Zealand. Their name means ‘health and wellbeing of children’ in Maori and the organisation came into being on the 1 April 2017.

One of the founding principles of Oranga Tamariki is that tamariki’s (children’s) views should be central to decision-making and that the best interests of children and young people are acted upon. This is where Mind of my own/MOMO comes in.

The New Zealand trial

After travelling 12,500 miles we received a traditional warm New Zealand welcome to kick off a trial of the One and Express apps in two social work teams. The trial is set within Oranga Tamariki in Auckland, with one team in Otahuhu and the other in Grey Lynn.

Over the next eight weeks the UK team will be working closely with our link people from Oranga Tamariki to ensure a full implementation. Individual workers will be supported by weekly catch-up calls with a UK team member.

Young people more involved

At the end of the trial we aim to provide evidence that Mind of my own has enabled the voice of children and young people to be heard and their views acted upon.

Kia ora is a traditional Maori greeting

National plant

New Zealand


How social workers use MOMO: A video tutorial from Havering

Tags: , , ,

It’s no secret that social workers use MOMO in Havering Children’s Services. They are one of the most successful organisations using MOMO. In fact, in the last 8 months alone they have received over 290 statements from children and young people.

We spoke with Aloisia Masundire, a social worker in Havering. She tells us how she uses MOMO with children and young people to help empower them to be more involved in their care planning.

MOMO arrives in Scotland (and it’s GIRFEC ready)

Tags: , , , ,


Map of ScotlandPerth & Kinross Children’s Services have just become the first Scottish service to join MOMO. They will be using MOMO with their children and young people to help them express their views and to support their GIRFEC led approach to service provision.

MOMO supports every aspect of GIRFEC. The two combine brilliantly. But before we get into explaining how, we should probably, for non-Scottish folk, answer this question first…

What is GIRFEC?

GIRFEC stands for ‘Getting It Right For Every Child‘ and is the Scottish approach to supporting the wellbeing of its children and young people.

When children and families need support it tries to make sure that services offer the right help, in the right way and at the right time. At the heart of the approach is a commitment to putting the rights and wellbeing of children and young people at the heart of the services they receive.

Here’s how MOMO supports the GIRFEC approach, by turning its principles into everyday actions.

The child-focused principle

GIRFEC is child-focused. It ensures the child or young person – and their family – is at the centre of decision-making and the support they receive.

MOMO supports this principle by helping children structure and communicate their views, wishes and feelings during decision making events and situations. It propels those views, expressed in each child’s own words, into the centre of the decision-making process. When workers use MOMO they can be more confident that they are focusing enough on the child’s views.

The wellbeing principle

GIRFEC is based on an understanding of the wellbeing of a child. It looks at their overall wellbeing – how safe, healthy, achieving, nurtured, active, respected, responsible and included they are – so that the right support can be offered at the right time.

MOMO supports this by helping each child express what they feel best supports their wellbeing, in the words that make sense to them. Its app-based scenarios do this across a whole range of areas from emotional health to physical health to their education. It even helps children consider and express what they’d like to change about the support they are getting.

Early action principle

GIRFEC is based on tackling needs early. It aims to ensure a child’s needs are identified as soon as possible, so as to avoid bigger concerns or problems developing later on.

Once a child has a MOMO One account they can express their needs and, in particular, any problems, anytime they need to. That’s 24/7. It gives them a way to raise issues and ask for help before problems get worse. When workers use MOMO during needs assessments they get a better insight into how life is like for each child.

Joined up working principle

GIRFEC requires joined-up working. It is about children, young people, parents, and the services they need working together in a coordinated way to meet their specific needs and improve their wellbeing.

MOMO supports this by delivering the child’s views, verbatim, to their workers. It increases the flow of information from the child to the worker, creating a written record that can be shared as needed. This in turn enables smoother coordination of their support.

For all children principle

GIRFEC is for all children and young people because it is impossible to predict if or when they might need extra support.

MOMO supports this by being non-dependent on a child having a particular status or social care label. It has both specific and universal elements and is accessible via phone, tablet or laptop. This means it can be used by all children who have capacity to manage their own account.


For children and young people

Using the GIRFEC principles and MOMO together means that children and young people will:

  • Better understand what is happening and why
  • Have been listened to more carefully and that their wishes will have been better understood
  • Feel more involved in discussions and decisions that affect them
  • Experience a more straightforward and co-ordinated response from the people working with them

For workers

When workers use MOMO and GIRFEC together it:

  • Makes it easier to understand each child’s unique needs and put them at the centre of their work – because of the way MOMO captures each child’s views in their own words.
  • Brings a clear and structured process to face to face meetings between child and worker, while also giving the child a tool they can use when the worker isn’t there
  • Gives them deeper and more insight generating information about the child’s problems and difficulties, so they can identify needs earlier and assess them more accurately
  • Gives them more insights into the particular things that support a child’s wellbeing, as expressed by them, and the conditions or support required to help them reach their full potential

If you work in Scotland

Try MOMO out. Have a go on the demo yourself as if you were a teenager, or ask some of your young people to try the real version. Then use it to guide your conversation together.

If you’d like a hand with this let us know here.

Do you know what MOMO One and Worker Accounts can now do for you?

Tags: , , ,

MOMO began as a self-advocacy app for children in care.

But it’s grown and changed.

Young people and workers have been using it in different ways to what we expected.

This is great because it means its fitting into young people’s lives and your social work practice in ways that suit you and them best.

We’ve watched you and your young people being smart and creative about how you use MOMO. We’ve watched you co-use it side by side, across the room and solo. We’ve learnt and understood how it works best for you when you’re together and when you’re not.

Your actions have guided MOMO’s development.

Social work practice tool

MOMO is now a social work practice tool, aswell as still being a self-advocacy app for young people.

It’s being used to make it easier for children to express their views in lots of different situations. Here’s how workers are using it to evidence those views.

  • Before Child Protection Conferences – to help children talk about things that are difficult and to gather the child’s views pre-conference
  • During assessments, visits and before child in need reviews – to help children manage worker visits and create a stronger record of the child’s wishes and feelings throughout their journey
  • When children want to share good news – anytime that they want to let their worker know they did well at something, or when they have found something helpful to their lives

Of course, MOMO’s still being used for looked after reviews, PEPs, and foster care reviews aswell as to ask for a change or to raise a problem. It can now do these and much more.

Worker Accounts

Workers are also using special Worker Accounts anytime a child is too young for their own account or it suits the child or situation better to not sign them up to their own account.

Worker accounts are being particularly well used with younger children, particularly those who are not looked after.

Have you got your worker account yet? (demo available if your organisation isn’t yet using MOMO)

And have you checked out all the different ways MOMO can help you and your young people? Have a look at this…

A New Year and a new way for children and workers to MOMO

Tags: , , , ,


Picture of worker and children in Havering using MOMO Express

A Havering worker and young child using MOMO Express


We hope you had a happy New Year and are ready for 2017!

There’s some exciting changes to MOMO products and the website. Things look a little different but the changes are designed to make MOMO apps easier for you to use and get help with.

The original MOMO app is now ‘MOMO One’

You probably already know this but just in case, the original MOMO app is now called MOMO One.

Worker Accounts are now ‘MOMO for Workers’

If you work for an organisation that has joined MOMO you can now sign up and log into your own MOMO for Workers account at This will give you access to MOMO One and MOMO Express (if applicable)  to use with your children and young people.

Bookmark on your computer and on your tablet or phone (add it to the home screen).

If you try to log in to your worker account through MOMO One it will guide you to MOMO for Workers.

When you’re logged in to MOMO for Workers you will be given the option to create profiles for children you work with who may not be able or want to have their own MOMO One account. When you see that child you can use their profile to start a co-use session of MOMO One or MOMO Express.

In summary: 
– access your worker account through MOMO for Workers in your browser at
– it gives you access to using One and Express (if applicable)
– children and young people can still access their MOMO One young people accounts on the android, iOS or web apps.

Talking about MOMO Express…

MOMO Express is live

Our new app for young people with a learning disability and younger children is live. For now, its a web app only which means you use it in your web browser.

Twelve local authorities have already signed up and eight of them are now live on Express:
– Havering
– Southern Trust
– Buckinghamshire
– Torbay
– Devon
– Sunderland
– Wolverhampton
– Bournemouth

If you’re in one of these areas then use Express to gather the views of any of your younger children or those with learning disabilities. Download your free guide to using MOMO Express here.

You can access MOMO Express through your MOMO for Workers account.

New year, new accessible app

You got that right – after months of research, prototyping and testing we are all set to launch MOMO Express.

MOMO Express is a delightful, accessible and co-designed app for children and young people with learning disabilities or younger children to co-use with a trusted worker.

It’s a simple to use app, which asks the young person to complete sentences about themselves. Using minimal text and expressive pictures it helps them communicate their preferences in a range of situations. The app uses ‘topics’ that can be used to inform a range of health, education and social care plans – including EHC assessments.

To help explain the app content, we commissioned established illustrator Tim Bradford. Check out some of the illustrations below:

Express illustrations

MOMO Express has been created with the support of young people and workers in Cornwall, South Tyneside, Havering and Buckinghamshire and launches in early January 2017 (thank you everyone!)

If this has got you feeling excited, then request a MOMO Express info pack here now.

Manjul Rathee, Service Designer at MOMO

Devon Children in Care Council release MOMO video

Tags: , , ,

Devon Children’s Services have been leading the way nationally in use of MOMO for informal and formal complaints. Here’s a video their Children in Care Council just released explaining what they want their young people to do when they aren’t happy with their care. Voice-overs by Devon young people.


You can see the rest of Devon’s new videos here.

MOMO is recruiting. Are you our new Operations Manager?

Tags: ,


Are you an experienced Operations Manager looking for a new challenge? Do you want to work for a multi-award winning social tech company and make a positive impact on society?

Come and join MOMO, a growing business in the tech for social good sector. We have taken our app for young people and children’s services from MVP to a sustainable business and we’re continuing to grow. Now we need to increase capacity further and ensure MOMO continues to achieve social impact, meet customer expectations and expand its commercial base.

You will be looking to join a young ambitious company where you can use your initiative, develop your skills and be part of a high performing team.


Job Title: Operations Manager

Contract: Permanent

Based in: Flexible (UK only)

Hours: Full time

Salary: £45k

Key responsibilities

Oversee day to day management of MOMO’s business operations

Hold operational responsibility for growth

Transform strategic plans into operational deliverables

Lead and inspire the MOMO team to build increased customer and end user success, maximising social impact and commercial opportunities

Closing date

5pm, Sunday, November 20th 2016

We will be holding interviews in London on December 6th 2016


Download full application details here.



MOMO is recruiting. Are you our new Account Manager?


Are you an experienced Account Manager looking for a new challenge? Do you want to work for a multi-award winning tech startup and make a positive impact on society?

Come and join MOMO, a growing business in the tech for social good sector. We have taken our app for young people and children’s services from MVP to a sustainable business and we’re now scaling, with a need to increase capacity and ensure MOMO continues to support customer success.

You will be looking to join a young ambitious company where you can use your initiative, develop your skills and be part of a high performing team.


Job Title: Account Manager

Contract: Permanent

Based in: Flexible (UK only)

Hours: Full time

Salary: circa £30,000

Key responsibilities

Support local authority children’s services and their social work staff to implement MOMO and achieve best possible results

Monitor performance of MOMO in customer areas and analyse patterns of use

Feed performance metrics and the learning gained from your relationships with customers into the continuous development of MOMO

Support children’s services to involve young people in training and transformation plans, and in using the MOMO app.

Closing date

5pm, Sunday, October 16th 2016

Interviews: Monday, October 24th, London


Download full details here.