The first digital participation tool to hear the authentic voices of young people using youth justice services

Xchange is a unique strength-based participation tool that helps Youth Justice services to understand the young person, their world and tailor services to fully meet their individual needs. Co-designed and co-produced with North Yorkshire’s Youth Justice service. 

Xchange helps you to hear their voices and understand risk and resilience factors present in their lives.

Xchange is a fully accessible and empowering way for young people to tell their Youth Justice workers about things that are important to them, assisting them to play an active role in decision making and shaping their own future. Helping services to understand the young person’s world and therefore the context in which they are at risk of re-offending.

Designed and conscientiously co-produced with young people involved in Youth Justice services, Xchange helps to identify safeguarding and risk factors, enabling early intervention. 

“I got myself in way too deep and didn’t know how to get out of it. I finally found a way of telling my worker and it’s really helped”

Sammy, 14 yrs

“Xchange is used to gain an understanding of the young person’s perspective which helps us target our services at an early stage, preventing escalation or further offending. This protects the public from harm and makes for much better outcomes for young people”

Barbara Merrygold, Head of Service Youth Justice, North Yorkshire

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