With increasing numbers of people isolated because of quarantine and social distancing, COVID-19 is not the only public health threat we should be worried about.

As we enter 2020, we wanted to take a moment to reflect on some highlights that have really stood out from the previous year.

The end of November didn’t show signs of slowing down. With Christmas approaching, the account management and support teams experience one of the busiest times of the year – especially with new customer implementations.

We started with a long journey for Jill from North Wales to Brunel University, where she delivered a lecture to social work students about why she is so passionate about ensuring children’s voices are heard...

We don't like to be stuck in a rut so we moved the board meeting from the usual venue of our office in Baker Street to a lively, noisy space near Euston. That was the disruptive start to week 2 of the team's November.

This is the first of four posts reporting on the highlights of working life for the Mind Of my Own team over a typical month.